How can I reach the HOA with maintenance requests or questions?
Please email us at FlatsAtOntario@gmail.com or call 615-297-2824.
How much is my monthly HOA fee?
The monthly HOA fee varies based on square footage. A fee schedule can be found under the Documents tab.
How can I pay my HOA Fees?
PAYMENT OF HOA FEES BY AUTO-DRAFT (highly recommended): Homeowners are encouraged to pay their HOA fees via auto-draft through David Floyd & Associates, Inc. Please fill out an auto-draft form and return it via email to accounting@dfloydassoc.com, via fax to 615-297-9340, or via mail to David Floyd & Associates, Inc. at 104 East Park Dr. Suite 320 Brentwood, TN 37027.
ONLINE PAYMENT OF HOA FEES: To make an online payment, go to https://dfa1.cincwebaxis.com and sign in at the top right corner of the screen. If you have not signed in before, you will need to register. Once signed in, click on “Pay Fees” at the top left corner of the screen. Select your desired payment method (eCheck or credit card) and provide your payment information. Click “Submit eCheck/Credit Card Payment.” Make sure that your payment information is correct and click “Submit Payment.” Please note that the payment platform charges a $1.99 fee for eCheck payments and a 3.25% fee for credit card payments.
PAYMENT OF HOA FEES BY CHECK: Homeowners may pay their HOA fees by mailing a check each month to The Flats at Ontario HOA c/o David Floyd & Associates, Inc. PO Box 357 Commerce, GA. 30529-0357. Please make sure all checks are made payable to The Flats at Ontario HOA and include your unit number in the memo section. A payment coupon should be included with each mailed check if possible.
Is hazard insurance included in the monthly HOA fee? How can I obtain a Certificate of Insurance?
Hazard insurance is include in the monthly HOA fee. Please email certificates@robinsins.com or call 615-665-9200 to obtain a certificate of insurance.